Internal rules and conditions:
- Check-in: from 2PM. ID with photo or passport are required. Booked nights must be fully paid in advance. Extention of stay should be informed in advance at the front desk and is only confirmed upon payment. Check-out: until 11AM. After this hour the hostel staff will be allowed to charge the cost of one more night, or remove guest’s baggage from the room so new booking guests are able to enter. Bed sheets, pillow cases and towels must be returned at the reception when ckecking out.
- Security: keep your belongings safely stored. The hostel won’t take any responsibility or liability for damaged, lost or stolen items. For lost keys of the hostel lockers a R$25.00 fee will be charged (for room keys R$50).
- Quiet Time: quiet time from 11PM to 07.30AM.
- Breakfast: 07.30AM to 09.30AM. Breakfast foods cannot be saved to consume later on. Kitchen: allowed to use from 10AM to 10PM. Every guest is responsible for washing their own dishes.
- Visitors: allowed in common areas from 10AM to 22.30PM – not in dorms.
- Bringing or consuming of alcoholic beverages acquired outside of the hostel is prohibited.
- Smoking is only allowed in smoking-areas. Drugs are strictly forbidden.
- The Hostel gently requests you to take special attention to cleanliness and preservation of the place, keeping it always the way you would like to find it.
- Evident lack of care for the hostels facilities, or severe disturbance of other guests’ comfort and tranquility, will be sufficient cause for specific fine in order to compensate or repair the actions, or even for immediate expulsion from the hostel with no refund of any kind.
- Admission Right: The hostel is subject to this right.
Knock Knock Hostel’s staff will always make their best effort for you to feel like home.
IF ANY DOUBTS, PLEASE DON’T HESITATE TO ASK US.
** Cancellation Policy **
In case of cancellation or modification up to 3 days before date of arrival, no fee will be charged. In case of cancellation or modification later or in case of no-show, the total price of the reservation for the first night will be charged.